Shipping

Last Updated: October 2026

At DUDE, we aim to make your shopping experience simple and reliable. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing

Once your order is successfully placed, our team will process and prepare it for shipment.

Orders are generally processed within 1–3 business days.

Processing may take longer during:

• Sales and promotional periods
• Public holidays
• High-volume order periods
• Unexpected operational delays

We will contact you if there is a significant delay with your order.

2. Delivery Time

After your order has been dispatched, delivery generally takes approximately:

3–7 business days within Pakistan.

Delivery times are estimates and may vary depending on your location, courier service, weather, public holidays, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your order.

From time to time, DUDE may offer free shipping promotions or special delivery offers.

4. Delivery Areas

We currently offer delivery within Pakistan.

Delivery availability may vary for certain remote areas depending on courier coverage.

If your location is outside the standard delivery area, we may contact you to discuss available delivery options.

5. Order Tracking

Where tracking is available, you may receive tracking information after your order has been dispatched.

You can use the provided tracking details to check the status of your shipment through the relevant courier service.

6. Incorrect Shipping Information

Customers are responsible for providing accurate delivery information, including:

• Full name
• Complete shipping address
• City
• Phone number
• Email address, where required

DUDE is not responsible for delays, failed deliveries, or additional charges caused by incorrect or incomplete information provided by the customer.

7. Delayed Deliveries

Although we work with our delivery partners to ensure timely delivery, some delays may occur due to:

• Weather conditions
• Public holidays
• Courier operational issues
• Incorrect address information
• High order volumes
• Unforeseen circumstances

If your order is delayed, please contact our customer support team for assistance.

8. Failed Delivery

If a courier attempts delivery but cannot complete it because the customer is unavailable or the provided information is incorrect, the courier may make another attempt or return the package to us.

Additional shipping charges may apply if the order needs to be shipped again.

9. Damaged Packages

If your package appears damaged upon delivery, please contact us as soon as possible.

We recommend taking photographs of the package and product before opening or using the item, as these may be required when investigating a shipping issue.

10. International Shipping

At this time, DUDE does not offer international shipping unless specifically stated on the website.

Any future international shipping options will be communicated through our website.

11. Contact Us

If you have questions about your order or shipping, please contact us:

DUDE

• Email: dudeaparel@gmail.com
• Phone: +92-3066455985

Note: The delivery times above are suggested website copy. Update the 1–3 business day processing and 3–7 business day delivery estimates if your actual courier arrangements differ.